Overages and Shortages
We try to produce your order in the exact quantity ordered, but this is not always possible due to quality control efforts and fast running machines. We reserve the right to ship and subsequently bill or credit, your charge card or account, for up to 10% over or under the desired quantity.
Shipping Charges
We make every effort to accurately estimate shipping charges. From time to time, we may underestimate the shipping charges on your order. In such event we may make reasonable adjustments to your shipping charges. You always have the option to provide us with a shipping account number (a small handling charge may apply).
Site Pricing
While we make best efforts to keep our site up to date, from time to time actual market conditions may change the price of a product. We reserve the right to change published prices of product offered on our site at anytime. If a published site price is incorrect on an item your have quoted or ordered, we will contact you immediately with the most updated price or help you choose a different item that is within your budget.
Site Images
We make best efforts to provide clear and color-correct product images on our site that best reflect the true nature of the products. However, web site images are inherently limited in their ability to communicate color, scale, and detail. We want to remind customers to be careful about making assumptions about products from the site image alone. We strongly urge our customers to order actual samples. If you choose not to evaluate a physical sample, we cannot be held responsible for the difference between the image as it appears on your monitor and the final product.
Low-Price Guarantee
No one wants to sacrifice service and quality just to save a few pennies. At Motivators we offer great pricing and the best service in the industry. To make sure you never have to choose between service and price, if you find the same item at a lower price, we’ll match that price and even give you 10% off your next order. It’s that simple. Just give us a call and let us know where you found a price that beats ours. As long as it is the same item with the same options, we’ll match any price, no questions asked.
Shipping Delays
Customer agrees that it will not hold Giftplanet accountable for delays in delivery occasioned by acts of God or other circumstances over which we have no direct control. Factory shipment or delivery dates are the best estimates of our suppliers, and in no case shall Giftplanet be liable for any consequential or special damages arising from any delay in delivery.